"Our law firm is the only law firm in Alabama with state of the art security and technology which allows us to maximize our client recovery while protecting secure information."
Holloway and Moxley, LLP employs the following technologies through Ontario Systems for clients:
·Voicetrack records and stores all conversations pertaining to your accounts for training and quality assurance purposes. (Subject to State Laws)
·Integrated Voice Response Unit that allows around-the-clock access to your account information
·Flexible Automated Collection System that integrates account processing and telephone services
·Guaranteed Contacts Dialing System which improves the ability to contact debtors by directing communications to our collector's desks
·Authentic Imaging and Storage Query helps us maintain all correspondence on your account in an archive and those records are conveniently available to both our clients and collectors
At Holloway and Moxley, LLP we are especially sensitive to the necessity of data protection. Our office is a secure environment that implements the following features:
·Written Security policy
·HIPAA Compliant
·Security Cameras
·Automated intrusion detection system
·Outside provider employed to monitor and maintain computer systems
·Individual passwords (changed every 60 days)
·Remote access through a two factor authentication
·A phone system that allows management and attorneys to monitor collectors
·Automated Dialer (FACS by Ontario Systems)
·Time Clock that utilizes finger print recognition software
·Detailed status reports tailored to meet the client's needs are readily available